Welcome!

Thanks for stopping by, let us be your first and last call for those troublesome drain and sewer problems! Providing you with comprehensive solutions for a better experience.

We are a small, family-owned business; the owner, Brad, who is originally from a small town in Midwest Michigan, moved to Ohio for tech college at UNOH in August of 2006. Brad became a licensed Ohio master plumber in 2017 and in July 2019, he started his own business specializing in trenchless sewer and drain services. Married since 2011 and now with three young sons, he understands the challenges of maintaining a home with a house full of energy and responsibilities. We’re exciting to see what the future holds for everyone on the team and it’s always a pleasure being able to serve the community.

As a property owner, you need someone who understands the burden and complexity of home maintenance. Sometimes those items are quite pricey and very much unexpected; it’s incredibly frustrating!! One such example we see homeowners experience every day is the headache of dealing with sewage backups and blockages. We would like to take a bit of stress off your plate by what we do when it comes to drain and sewer clogs. We have the experience to tackle the questions you have about your underground drain and sewer systems. Questions such as “But the last guy couldn’t get it, how are you going to be able to do so?” “Why does my drain occasionally backup but not all the time?” “Can you smell that? It stinks but only on and off for the past couple months?” “We just put this new driveway in and now we have to dig it up for a sewer repair?”

Technology in this field has come a long way, allowing us multiple different options for service and repairs to your underground utilities other than to just start digging. It makes us wonder how different things will be in another 50 years!

pipe burst excavator sewer repair

Trenchless Pipe Burst

CIPP epoxy liner sewer

Zero Dig Sewer Line

Drain Cleaning

At KC Plumbing and Rooter, we adhere to a set of work guidelines to ensure consistency and quality in all our projects:

  1. Each customer will be promptly and professionally cared for.

  2. Live by your word, this will be their first and most important impression of you.

  3. Every conversation with the customer will have no personal, political, or religious bias.

  4. Never disagree with the customer, this only puts them on the offensive.

  5. State the facts and only the facts, be specific about your intentions when questioned.  

  6. There is no such thing as a stupid question, and never make the customer feel like their presence is unappreciated by their inquiries.

  7. Never over-promise and under-deliver; take accountability for your actions; amend the situation and move on. 

  8. The customer is never at fault, however, if you do your job correctly, they will come to their own conclusions and prove otherwise for themselves.

  9. Empathize. We’re human, not robots. Share your small victories and others will reciprocate.

  10. Patience is a virtue. It only takes one foul word to turn a relationship sour; listen more than you talk.

Serving areas in Hancock County, Allen County, Putnam County OH and more:

Bluffton, Ohio
Pandora, Ohio
Findlay, Ohio
Ada, Ohio
Lima, Ohio
Ottawa, Ohio
Elida, Ohio
Arlington, Ohio
McComb, Ohio
Leipsic, Ohio